Let me guide you with receiving the invoice payment, Inspector1.
You can follow these steps:
- Click the New or Plus sign (+) button.
- Go to Receive payment.
- Select the customer and the invoice.
- Under Payment method, select the credit card account.
- Uncheck the Process credit card box since it's from the outside credit card processor.
- Click Save and close.
I'll also include this article to help you learn more about recording payments: Record invoice payments in QuickBooks Online.
Get back to this thread if you need more help with your concern. We'll reply as soon as we can. Take care!