How do I stop my estimates from going into clients spam?

Sometimes, emails can end up in the spam or junk folder because the recipient's email system may not recognize the QuickBooks Online(QBO) service-related email. Lisa, I'll guide you on how to work around this.

To ensure your clients receive their estimates in their inbox, we recommend unblocking or adding our service-related email addresses as "safe senders" on your email account.

If you're using a corporate email account, work with your IT administrator to complete this process.

Here are the Intuit service email addresses for QuickBooks products:

Refer to the table and add the corresponding email address to your contact list, safe senders list, or address book:

• Apple Mail (Mac): Block or unblock senders in Mail on Mac
• Gmail: Gmail marks valid email messages as spam
• Microsoft Outlook: Safe Senders in Outlook.com
• Yahoo Mail: Manage spam and mailing lists in Yahoo Mail

If your client can't find their email provider's support resources, they should contact them to add or unblock Intuit's service email addresses.

Additionally, please check that their email domain hasn't blocked communications from @intuit.com. For more information, check the rest of the troubleshooting steps in this article: Receive important email messages from Intuit. 

Additionally, you can also convert an estimate into an invoice in QBO. By doing so, you can streamline your invoicing process, maintain accuracy, and improve overall efficiency in your billing and accounting workflows.

Feel free to let me know if you need further help with your estimates. Thanks for dropping by and stay safe.