I’m glad to see you in the Community, dhopebergeron.
I can help make sure you can reclassify your PayPal transfer to an income category. We’ll have to undo the downloaded entry and then select the Categorize button to rectify the issue.
Here’s how:
- Go to the Transactions menu on the left panel to select Banking.
- This will take you to a page that shows the list of accounts connected to the bank feeds.
- Click the Blue tile icon and choose the account you’re working on.
- In the Categorized tab, tick the box for the transfer and then click the Undo link.
- Go back to the For review column and click on the entry to expand the line.
- Tick the radio button for Categorize and click the Category drop-down to choose the income account.
- Fill in the fields with the correct information.
- Once done, tap the Confirm button.
For more details into this process, check this article: Exclude a bank transaction you downloaded into QuickBooks Online. It includes instructions on how to perform this task when using a mobile device or on the web.
Also, this resource will guide you on how to classify downloaded data and match them to existing transactions: Categorize and match online bank transactions in QuickBooks Online.
Keep in touch if you have any clarifications about reclassifying entries. I’m more than happy to answer them for you. Have a great week ahead.