Hi there, @zdaasllc.
Thanks for bringing this vendors direct deposits concern to our attention. Let's get this issue sorted out and get you back on track..
When creating a contractors' direct deposit payment, you'll need to write a check on the contractor you would like to pay and select the Pay by Direct deposit option. In this case, you can double check your transactions and delete the bill.
On the other hand, if you wish to recreate the transactions, you may follow the steps below:
- From the left menu select Workers then Contractors.
- Select the write a check drop-down on the contractor you would like to pay. Then select Pay by Direct deposit.
- Enter payment amount and select a Category for that payment. You can also add a description for that amount.
- Select a Corresponding account in QuickBooks.
- The total amount will display next to Pay. Select Pay.
- A confirmation message will pop up. Select Yes, let's proceed to confirm payment.
- Contractor payment details will show. Select Close.
For more insights about creating contractors' direct deposit, please check out this article: Contractor direct deposit.
If the issue persists after trying the steps given above, I'd suggest giving our Customer Care Team a call. They have the essential tools to check on your account to better isolate this matter.
To reach them:
- Go to this page: https://help.quickbooks.intuit.com/en_US/contact
- Choose QuickBooks Online.
- Select the topic.
- Scroll down and click on the Get Phone Number button.
I'll be around if you need further assistance zdaasllc. Just let me know by leaving a reply on this thread. All the best!