How much does it cost to stop payment on a quickbooks bill pay check that has already been mailed?

Welcome to the Community space, @vaura.

We appreciate you for utilizing QuickBooks Bill Pay. Let me help you clear things up about what to do with the payment of QB Bill Pay check that has been mailed to the wrong address.

To make a stop check request, you should do this only before the check is deposited. If the bill payment is in "scheduled" status: Go to the bill payment page, and choose Cancel.

Since the bill payment is processed and mailed, we recommend contacting  QBO Live support for this to help you with what to perform and to know if there's a cost for stopping payment on a check that was already sent. Here's how:

1. Click the (?) Help icon.
2. Select Search. Then, tap the Contact Us option below.
3. Enter a brief description of your concern, and Continue.
4. Select either Chat with us or Get a Callback.

These are the support hours: Plus, Essentials, Simple Start M-F 6 AM to 6 PM PT, and Saturday 6 AM to 3 PM PT
Advanced, any time, any day.

For more info about QB Bill Pay, check out this article: Learn about QuickBooks Bill Pay.

If you want to learn how to check which bill pay add-on you have, you can read this article:

• Check which Bill Pay you are using in QuickBooks Online.

Feel free to come back here if you have additional queries about QB Bill Pay. I'll be willing to assist you. Take care and have a good one.

This doesn't answer my question, How much does it cost? what is the fee for stopped payments?

@vaura 

Another option, you can sign up for a Melio account for free to integrate with QBO.

When you send a check through Melio, voiding it when needed is as simple as follows

1. Find your payment on Melio, click the Void check and resend payment button.
2. Choose how you want to send the new payment then review and confirm the details.
3. That’s it! There are no additional steps or hidden fees.

https://affiliates.meliopayments.com/quickbooks

You can get $100 as cashback

https://affiliates.meliopayments.com/cashback

I appreciate the prompt response, @vaura.

I'm here to provide more information on the cost associated with stopping payment.

As suggested by my colleague, you should reach out to our support team for further assistance with this matter. They have the necessary tools to accurately determine whether there's a cost involved.

After resolving the matter, inform the vendor that the check is voided and use Bill Pay to issue a new payment directly to them.

I'm sharing this article on bill pay as an overview. It may be helpful in the future: Learn about QuickBooks Bill Pay.

If you have any further questions about QB Bill Pay, please feel free to come back. I'm always here to help. Keep safe.

I decided to stop using QuickBooks bill pay. There is no transparency or payment tracking for mailed checks. I discovered this after being on the phone with QB support for 1.5 hours this morning. I triggered three payments last week to be mailed by check, each payment was instead deducted from my checking account as an ACH charge by QB (but the line detail for the payment says 'ACH business to business to [vendor name]', but there is no way for me to see if the checks were actually deposited. So even though I triggered the payment as a paper check, QB is marking it as an ACH to the vendor on my bank register. AND even though the paper check was never received, my books show that the payment was made via ACH and cleared the day after I triggered the payment. 

I called QB to see if they could find out if the checks were deposited and it took the person and hour and a half to determine that she also has no way to see if they were deposited. That's completely unacceptable and there's no way I can afford to do this every time a vendor says they never received a check. I get it that EFT is the goal, but some of my vendors will only accept paper checks. It's unprofessional to have to contact these vendors and tell them that if they receive a check to shred it, and that a new check is being sent out. I regret signing up for this service and will be cancelling it asap and I'm going back to bill.com as I never had an issue like this with them.

We are also having issues with the Bill Pay through QuickBooks with not being able to determine when checks clear or are deposited by the vendors and cannot find anyone who knows how to cancel/stop pay and reissue checks despite many hours on the phone with QB Support.   We also never had issues when it went through Bill.com.