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I know how to add bundles to invoices in QuickBooks Online, @dirk-hvacsimulat.
We'll have to first set up the bundle on your Products and Services page. Here's how:
Please see the screenshot below for reference:
After that, you can proceed with adding the bundle to your invoice. Follow these steps and see the screenshot below for reference:
That should do it! We'd also appreciate it if you give us more information about the error you encounter. This way, we can look into it and give you the best resolution to it.
I'll also attach a guide in case you want to manage invoices and other sales forms in QuickBooks: Customize invoices, estimates, and sales receipts in QuickBooks Online.
It's my pleasure to be of help. Fill me in whenever you need extra assistance with invoices or QuickBooks in general. St ay safe!
did the same way you did it and still having this error
I'm here to make sure you can add a bundle to your invoices, @bundle error.
Since you already tried the suggestion provided by my colleague above and the issue persists, we can perform some troubleshooting steps to fix this. There are times when too much cache and other browser issues can cause unexpected results or errors when doing tasks in QBO. Let's access your account using a different or private browser by using either of these shortcut keys:
Once you have successfully added the bundle, go back to your regular browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.
If the same thing happens, you'll want to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment and conduct an investigation.
I've also attached a link you can visit for more guidance in managing and setting up bundles in QuickBooks:
Keep me updated if you have other questions about adding a bundle to invoices. I'm always around to lend a helping hand. Wishing you and your business continued success.
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