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khisendran
Level 2

How to change credit item for bill on qb online

All my bill are capturing under wrong credit item instead of Account Payable
Solved
Best answer January 19, 2021

Best Answers
JamesDuanT
Moderator

How to change credit item for bill on qb online

Thanks for getting back to us, khisendran.

 

Just like MaryJoyD said, bills are posted to the default Accounts Payable (A/P) account in QuickBooks Online. Before we proceed with the merging process, let's determine the possibility that the default A/P account was renamed which was mentioned by AlexV.

  1. Open one of the affected bills.
  2. Click More at the bottom menu.
  3. Select Transaction journal.

If the Journal report doesn't show as  Accounts Payable (A/P), this means that the account was renamed. Instead, of merging the accounts, we can correct the Name of your default A/P account.

  1. Click Accounting on the left menu and go to the Chart of Accounts tab.
  2. Look for the affected account and click the drop-down arrow next to View register.
  3. Select Edit and make sure the Account Type and the Detail Type are Accounts payable (A/P).
  4. Correct the Name and click Save and Close.

If you need to proceed with the merging process, I'd recommend turning off the account numbers temporarily. Here's how:

  1. Click the Gear icon in the upper-right corner and select Account and settings.
  2. Select the Advanced tab and go to the Chart of accounts section.
  3. Turn off the the Enable account numbers and select Save.
  4. Click Done.

After that, you can follow the steps provided by AlexV to merge the accounts. You can turn on the account numbers after the merging process.

 

Let us know how this goes so we can further assist you in correcting your Accounts Payable data.

View solution in original post

7 Comments
MaryJoyD
QuickBooks Team

How to change credit item for bill on qb online

Let me provide additional information about bills, @khisendran.

 

When you create a bill, that'll be posted to the default Accounts Payable account in your QuickBooks Online. The feature to map it or change the accounts is currently unavailable. These default accounts are created automatically. 

 

You can check this article for more information on how to enter bills and record bill payments in QuickBooks Online

 

You can also see the following article about the difference between bills, checks, and expenses.

 

Let me know if you still have questions about bills. I’ll be here to help. Take care!

khisendran
Level 2

How to change credit item for bill on qb online

Yes, I am aware that its automated mapped to hit AP but starting Nov'20 its hitting to my Due to Holding Co.
I need it to be rectified immediately.
Any suggestions on remapping it & I even tried of merging both account but I could not do so.

AlexV
QuickBooks Team

How to change credit item for bill on qb online

Let me join this thread, khisendran.

 

The most possible reason why the bills were posted to the wrong account is that the default A/P was renamed. You'll want to clear the balances of the two accounts and no sub-accounts linked to them so we can merge them.

 

You can delete the bills but make sure you have your own records for your reference when recreating them after merging the two accounts.

  1. From the Accounting menu, select Chart of Accounts.
  2. Locate your Due to Holding Co account and click Edit under the Action column.
  3. Change the Name and Detail Type to 2000 Accounts Payable (or same as the default account). 
  4. Click Save, then select Yes to confirm the changes.

Also, we don’t recommend having two (2) A/P accounts. It's best to maintain one A/P account, the same as Accounts Receivable (A/R), to avoid issues like this again.

 

For the detailed steps, here's how to merge duplicate accounts in QuickBooks Online.

 

Leave a reply again if you have other questions. I'll be here!

khisendran
Level 2

How to change credit item for bill on qb online

I already tried the above steps earlier on merging both.
But can not, prompting as attachment below.
Please help me

JamesDuanT
Moderator

How to change credit item for bill on qb online

Thanks for getting back to us, khisendran.

 

Just like MaryJoyD said, bills are posted to the default Accounts Payable (A/P) account in QuickBooks Online. Before we proceed with the merging process, let's determine the possibility that the default A/P account was renamed which was mentioned by AlexV.

  1. Open one of the affected bills.
  2. Click More at the bottom menu.
  3. Select Transaction journal.

If the Journal report doesn't show as  Accounts Payable (A/P), this means that the account was renamed. Instead, of merging the accounts, we can correct the Name of your default A/P account.

  1. Click Accounting on the left menu and go to the Chart of Accounts tab.
  2. Look for the affected account and click the drop-down arrow next to View register.
  3. Select Edit and make sure the Account Type and the Detail Type are Accounts payable (A/P).
  4. Correct the Name and click Save and Close.

If you need to proceed with the merging process, I'd recommend turning off the account numbers temporarily. Here's how:

  1. Click the Gear icon in the upper-right corner and select Account and settings.
  2. Select the Advanced tab and go to the Chart of accounts section.
  3. Turn off the the Enable account numbers and select Save.
  4. Click Done.

After that, you can follow the steps provided by AlexV to merge the accounts. You can turn on the account numbers after the merging process.

 

Let us know how this goes so we can further assist you in correcting your Accounts Payable data.

View solution in original post

khisendran
Level 2

How to change credit item for bill on qb online

Thanks, it was really helpful.
I used the second method and rectify it

JamesDuanT
Moderator

How to change credit item for bill on qb online

I'm glad that one of the things I've mentioned above worked, khisendran.

 

If anything goes wrong while working with your account, the Community is always open to assist you.

 

Keep us posted and stay safe.

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