Thanks for getting back to us, khisendran.
Just like MaryJoyD said, bills are posted to the default Accounts Payable (A/P) account in QuickBooks Online. Before we proceed with the merging process, let's determine the possibility that the default A/P account was renamed which was mentioned by AlexV.
- Open one of the affected bills.
- Click More at the bottom menu.
- Select Transaction journal.
If the Journal report doesn't show as Accounts Payable (A/P), this means that the account was renamed. Instead, of merging the accounts, we can correct the Name of your default A/P account.
- Click Accounting on the left menu and go to the Chart of Accounts tab.
- Look for the affected account and click the drop-down arrow next to View register.
- Select Edit and make sure the Account Type and the Detail Type are Accounts payable (A/P).
- Correct the Name and click Save and Close.
If you need to proceed with the merging process, I'd recommend turning off the account numbers temporarily. Here's how:
- Click the Gear icon in the upper-right corner and select Account and settings.
- Select the Advanced tab and go to the Chart of accounts section.
- Turn off the the Enable account numbers and select Save.
- Click Done.
After that, you can follow the steps provided by AlexV to merge the accounts. You can turn on the account numbers after the merging process.
Let us know how this goes so we can further assist you in correcting your Accounts Payable data.
