How to Clear Out Duplicate/Uncleared Transactions from Credit Card Register

terranfence · ‎December 23, 2018

There are several transactions recorded in my credit card register that have never cleared. These transactions, from last year, were recorded in the wrong register, and I've just been carrying them in my balance for this card. I want to clear the register to show the correct balance, but I'm unsure how to do this without affecting the records for 12/31/17.

Thanks for your help!

vpcontroller · ‎December 23, 2018

@terranfence

If these are credit card charges in the register and you've already reconciled the account, you will need to reverse those items using current posting date. In QBO, use "Credit Card Credit" form.

Create "+" sign on top > Vendors > Credit Card Credit

To reverse out those duplicate transactions, you will need to enter the same transaction again in this form. And then when reconciling the account, select both in and out items that will see as Charge and Payment columns in the Reconcile screen. That should resolve the issue.

Hope this helps!

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Rustler · ‎December 23, 2018

If those transactions belong in the business, move them to the correct register
in this CC register make a new entry and use the other CC account as the expense
I doubt this is the case or the other CC would not reconcile with those missing transactions

If those are personal transactions in the business file, and IF the company is taxed as a sole proprietor or partnership, then do a credit entry for the CC and use owner/partner equity drawing
next recon check off the transaction and the equity transaction

Other wise you will need to give more background on your situation

vpcontroller · ‎December 23, 2018

@terranfence

If these are credit card charges in the register and you've already reconciled the account, you will need to reverse those items using current posting date. In QBO, use "Credit Card Credit" form.

Create "+" sign on top > Vendors > Credit Card Credit

To reverse out those duplicate transactions, you will need to enter the same transaction again in this form. And then when reconciling the account, select both in and out items that will see as Charge and Payment columns in the Reconcile screen. That should resolve the issue.

Hope this helps!

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How to Clear Out Duplicate/Uncleared Transactions from Credit Card Register