Thanks for checking out the Community space, kshitij-sinha-ci.
You can go to the Gear icon to turn on the Discount feature. This creates a Discounts given account in your Chart of Accounts to track any discounts you provide to your customers. I'll show you how:
- Click the Gear icon.
- Choose Account and Settings.
- Select the Sales tab.
- In the Sales form content section, click the Edit icon.
- Turn on the Discount setting.
- Hit Save and then Done.
Once done, you may now follow the steps in this link to learn how to add discount to your sales forms: Add a discount to an invoice or sales receipt in QuickBooks Online.
Additionally, here's a reference that you can browse to help design the invoices that you send to your customers: Customize sales forms.
Feel welcome to reach out to me again with any concerns or questions you may have. I've got you covered.
