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Thanks for updating this thread, Doug.
I'm joining this conversation to share some insights about the bill expense concern.
It looks like you have QuickBooks Essentials based on the screenshot you attached. Please know that the billable expense feature is available in QuickBooks Online Plus and Advanced subscriptions.
In that case, if you want to use that feature, you can upgrade your current service. All you need to do is click the Upgrade button you see on the Expense settings. Check out the available pricing plans to see which subscription level is right for you.
You can also use these steps to upgrade your plan:
See the following links to learn more about managing your subscription in QuickBooks Online:
Visit the QuickBooks Community anytime if you have further questions about the billable expense feature. I'll be right here to help you out.
Thanks for sharing your first concern in the Community, @doug-heattreatto.
The billable expenses in QuickBooks Online are available on all levels of subscription. Let me guide you on turning on the billable expenses in QBO.
Here's how:
Once done, you can now proceed to enter billable expenses in QBO.
In case the option is still not there, I'd recommend clearing your browser's cache to fix issues when using QuickBooks Online.
Visit us and post again if you have additional questions. I'll be here to guide you more.
Hi Katherine (BTW, one of my favorite names!!!) :)
Unfortunately, that didn't work! :(
Please see the attached file. This is what I see when I select the Edit pencil on the Expense tab in the Account & Settings section. It does not have the options you mentioned.
Thanks,
Doug
Here's the screen shot just in case you can't see the attached file.
Thanks for updating this thread, Doug.
I'm joining this conversation to share some insights about the bill expense concern.
It looks like you have QuickBooks Essentials based on the screenshot you attached. Please know that the billable expense feature is available in QuickBooks Online Plus and Advanced subscriptions.
In that case, if you want to use that feature, you can upgrade your current service. All you need to do is click the Upgrade button you see on the Expense settings. Check out the available pricing plans to see which subscription level is right for you.
You can also use these steps to upgrade your plan:
See the following links to learn more about managing your subscription in QuickBooks Online:
Visit the QuickBooks Community anytime if you have further questions about the billable expense feature. I'll be right here to help you out.