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Level 1

How to put in a good word for an OUTSTANDING support person?

 
3 Comments
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QuickBooks Team

How to put in a good word for an OUTSTANDING support person?

Thank you for the compliment to our customer support, @charterwithcharl.

 

QuickBooks Online will send you an email survey every time you will talk to our Customer Care Team. You can leave a comment on that survey.


The importance of the Customer Satisfaction Survey is to gather our customer’s feelings, opinions, and experience about the quality of the products and services we provide.


You've got me here if you have any other questions. Have a good one!

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Level 1

How to put in a good word for an OUTSTANDING support person?

I received excellent help from the Support team ([removed]) and greatly appreciated their help.  I completed the survey with highest marks.  However, I had expected to have the opportunity to give feedback on how your service could be improved, but none was made available.  The one thing that I found very problematic was the loud background noise and conversations that were constant when talking with Abhissek (spelling?)  If that could be remedied, I would say you have the best possible support service in the industry!  

 

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Level 1

How to put in a good word for an OUTSTANDING support person?

I would like to do survey for case number [removed], but says time expired 

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