I'm glad you came here, @Revitalize_Bookkeeping.
Let's create a clearing account first to move the amount from the old credit card to the new one. You use this account when you cannot move the money directly. I'll guide you how.
- In your QuickBooks account, click Accounting on the left navigation pane.
- Choose Chart of Accounts.
- In the Chart of Accounts window, click the New tab.
- For the Account Type, select Bank. You can choose any detail type you need for your clearing account.
- Input the Name for the clearing account.
- Make sure you don't enter an opening balance before clicking Save and Close.
Also, if you need some reference in the future, you can always access our site: Help Articles.
Should you need further assistance, you can always reach us anytime. Keep safe and healthy!