I accidentally deleted an invoice

hypeeyes-invoice · ‎March 04, 2019

MarshallA · ‎March 04, 2019

Hello,

You can check the audit log to get the details of the invoice. Then, go in and re-create it. If there was a payment attached to it before it was deleted, that payment is now showing as un-applied.

Go into receive payments and you should see an unapplied payment from your customer. Apply that payment to the invoice.

Gizmos Lion · ‎July 06, 2020

How do i recreate i can not seem to get to audit log

ZackE · ‎July 06, 2020

Hello, and welcome to the Community, Gizmos Lion. I can help you with the process recommended by my colleague.

To access your audit log in QuickBooks Online, go to the Gear (⚙) icon, then select Audit Log under the Tools section.
Once records are pulled up, you can use the Filter option to search through your history and locate the deleted record details.

I've included a helpful visual tutorial on how this feature works:

After finding what you're looking for, it will be time to proceed with creating the new invoice. If there was a transaction linked with the prior entry, you can reapply the unapplied payment.

Here's a detailed resource on how the audit log works in QuickBooks Online: Using the audit log

Feel welcome to respond here if you have any questions. Enjoy the rest of your day!

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I accidentally deleted an invoice