i am getting a error 557 when trying to update my payroll

I have a problem when Quickbooks technical can no figure out why I have up to date payroll and quickbooks and I keep getting the error 557 or Error ps036

They something about two (somethings, not sure what they are referring to) in my account

I'd be pleased to help you get past the error 557 or PS036, Banker1.

There are several factors that lead to QuickBooks Desktop Error 557 or PS036, some of them are listed below:

• Inactive payroll subscription
• More than one active payroll agreement with an inactive Direct Deposit agreement
• Data damage
• Product not updated
• Incorrect Service Key
• The version of QuickBooks Desktop you are using does not support your version of Windows
• Invalid number or EIN

To get this sorted out, let's update your QuickBooks Desktop to its latest release. It's a good start when it comes to fixing payroll-related issues. 

Here's how:

1. Click Help at the top menu bar and select Update QuickBooks Desktop.
2. Go to the Update Now tab.
3. Select Get Updates to start the download.
4. When the download finishes, restart QuickBooks.
5. Accept the option to install the new release.
   

Once done, you can follow the step in the following article to verify your payroll subscription: Resolve a problem verifying your payroll subscription.

Should you need additional assistance, please let me know. I want to make sure I've got you covered. Have a nice day!

I am attempting to send our payroll information but encountered an initial error message (557) stating that I need to register. However, when I click on "Register Now," I receive a message indicating that the product is already registered.