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I am getting multiple fails on dashboard for about a month now - "our shoes came untied for several widgets" Also, invoice reminders not showing on dashboard

 
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QuickBooks Team

I am getting multiple fails on dashboard for about a month now - "our shoes came untied for several widgets" Also, invoice reminders not showing on dashboard

Hello there, accounting316.


Performing the basic troubleshooting steps can help identify if the issue is browser-related.


Let’s start by accessing your QBO company using the InPrivate or incognito mode. This feature prevents the browser from saving your browsing data. 


Here’s how to bring up a private window:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P
  • Safari: press Command + Shift +N

From there, access the Dashboard to see the invoice reminders. If you didn’t encounter any error messages, remove the cache of your regular browser to start on a clean slate.


I also suggest running the Browser Health Checkup tool to check if your browser is optimally configured for QBO.

 

For future reference, let me share this guide containing resources to help grow and manage your business. To access the information, choose what topic you want to view: QuickBooks Resource Center.https://quickbooks.intuit.com/r/ 
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If you have any clarifications or other concerns, post them in the comment box. Please know I’m more than happy to assist further. Have a good one. 

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