@GDjyl20 

It is incredible that they pushing their customers to use a third party app (which we have to pay $30 monthly for Transaction Pro) to do something that their own app should be doing. 

Do you manage more than one QBO account or need to import more than 200 rows of data per month?

I am willing to use a different accounting app if someone one to suggest. 

I can recommend a few options to explore. The real question is whether you can afford a 3rd party conversion service?

I think this is the state of play.  If you use QBO you can't import invoices.  If you try you get the message "Import invoices isn't quite ready to support sales tax...Support...will be coming soon."  But QB support here is advising us to send a feature request to their product engineers, which means maybe not so soon.

Using a third party app, the workaround suggested by QB support, is brought up in the context of non-taxable invoicing.  

Using a third party app can you import taxable sales invoices into QBO?

@PunchingButtons 

Using a third party app can you import taxable sales invoices into QBO?

Yes. You can see the template I have sent earlier.

Sales Tax feature is a colossal error on QB part.  I inadvertently set something up and now can't get rid of it and now can't import invoices either.  Please allow us to turn off sales tax regardless of past entries.  I've followed the instructions but am not willing to re-enter invoices that at one point had sales tax checked even though the amount was zero.  

PLEASE FIX THIS!!!!

So, depending on your "free" time - I've figured that if I run the sales tax liability report, click into the invoices that come up and "copy" (aka manually duplicate the invoice lines) and delete the original lines and then save the edited invoice that it removes it from the tax liability report.  I'm thinking after I painfully do this 200 more times I will have eliminated all of the invoices on the list going back 5 or so years......  After banging my head against the wall I'm going to see if doing that allows me to finally turn off sales tax and get back to importing invoices.  If not, I'm going to cancel my QB subscription and find something better.

I understand the importance of turning off the Sales tax feature and importing your invoices, smr.

It is now possible to turn off the Sales Tax feature in QuickBooks Online. However, please note that if you have any sales tax transactions, we'll have to delete them. Beforehand, make sure to take note of all the details of these invoices before deleting them.

After deleting the transactions, I suggest performing these steps to turn off the feature:

Automated Sales Tax experience:

1. Go to Taxes, then select Sales tax.
2. Select Sales Tax Settings.
3. Select Turn off sales tax.
4. Select Yes to confirm.

Manual Sales Tax experience:

1. Go to Taxes, then select Sales tax
2. If you see the option to go to the new sales tax experience, click Do it later.
3. Under Related Tasks, click Edit sales tax settings.
4. Under Do you charge sales tax?, select No if you don't charge sales tax.
5. Select Save.

For more details, please see this article: Turn off Sales Tax in QuickBooks Online.

Once done, you can now re-enter the transactions. 

Lastly, I've added this article to help you import multiple invoices in one go:  Upload Transactions in QuickBooks Online.

I'm still all ears if you need further assistance importing transactions, running reports, etc. Just add your reply below, and I'll circle back to help you.

I beg to differ.  Your solution is inadequate and simply a repeat of previous instructions.  How does it work to "delete" an invoice??? That compromises the integrity of our whole accounting records.  This is not a simple fix.  I even have entries that include "no tax" and "tax exempt" qualifiers but if AT THE TIME of original entry, the sales tax feature was automatically turned on (which was the DEFAULT setting), then no amount of fiddling with settings will fix the problem because the original invoice carries some sort of history with it.  Tell your engineers that as you all try to rectify this mistake which seems to be tied to up-selling your payroll service  

There is nothing about that is good news and your answer is not a true statement.

Because you don't keep the tax exempt status of customers for transactions...you have to manually mark customers exempt on every invoice. Every time I create new invoice while in a project, the invoice thinks that customer could have taxes even though they are marked exempt. They end up on the report.

If you didn't know this was happening, then all of  your invoices since Jan1 think you "could owe" taxes for that customer even though the amount is zero on every invoice and the customer is tax exempt. I have ZERO tax on every invoice. I cannot turn off taxes. BIGGEST MISTAKE I MADE. I don't need to bulk import as much but I can't bulk edit and it has made everything so much harder and longer. UGH!!!! Give us a freakin warning that we are going to lose features by turning one on.

So, after three hours of editing all of the old invoices that had sales tax associated with them I am now FREE of the sales tax debacle.  For anyone with the time and energy to do this, you have to run the sales liability report and be sure to run it for all dates.  Click on the amount listed for all tax at the bottom of the report and then you'll have to run it again for all dates. 

From there you'll have a list of the invoices that you need to fix.  After click on an invoice number, check on the green check mark for the sales tax, click it again to toggle it off.  Then you HAVE to click into another box on that same line until the checkmark turns from gray to disappearing.   You have to do that for each line that has sales tax checked. Once you've done that you can save changes. 

I had some pesky invoices where it didn't remove the invoice from the list.  I think if you have a sales product that was altered after the invoice was created it may cause an error in the method above.  If that happens, you'll have to go back into the invoice and re-create the offending lines and then delete the old ones.  They won't have check marks at this point, but if you keep track of what you're doing you can then save the updated invoice and it should come off the list.  I also trashed the extra line just in case when I had to re-enter things.  

Time permitting, this worked for me as I only had about 300 invoices to fix.  At best it takes 15-20 seconds for each invoice.  Multiple lines in an invoice make it trickier.  What can I say - I'm persistent and frankly pissed that I made such a stupid mistake by enabling sales tax in the first place.  When your liability report is empty, head back over to TAXES/Sales Tax and click on Turn Off Sales Tax.  Good luck!

@smr360     It would take me 3 weeks.

@CharleneMaeF        can you tell me why this thread is marked solved???  I don't think this should  be marked solved until QB fixes it. Turning off sales tax, having zero sales tax collected does not fix it. 

We can't bulk edit invoices or import invoices.

  I agreed with you the Import Invoices issue is still not resolved.  Still showing the same alert "Import invoices isn't quite ready to support sales tax" .  WHAT sales tax!! when it is not turned ON in my company setting!! Intuit need to GET their engineer to delete the coding in their back end.  DO NOT auto populate SALES TAX.