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Susan B
Level 1

I called quickbooks for help which they could not do, I was referred to an outside source. Today I recieved a bill from quickbooks but cannot get to anyone to speak to.

help please
2 Comments 2
john-pero
Community Champion

I called quickbooks for help which they could not do, I was referred to an outside source. Today I recieved a bill from quickbooks but cannot get to anyone to speak to.

There is at least one unauthorized qb "help" outfit out there masquerading as the real deal. The real QB, in my experience is very very very up front about any cost for support according to your subscription.

 

The mere fact that you got through to support,  if you read enoigh posts here, raises a red flag. Especially if you found the number you called without going through a tree maze

Fiat Lux - ASIA
Level 15

I called quickbooks for help which they could not do, I was referred to an outside source. Today I recieved a bill from quickbooks but cannot get to anyone to speak to.

@Susan B 

Just to clarify, how did you contact "support'?

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