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I am having the same issue, their site is probably down.
I'm also getting this... when I go online I'm in a sandbox account but my desktop version is OK
Hello everyone,
I appreciate you all for posting on the Community page.
Unexpected errors occur in QuickBooks Online are sometimes caused by a browser-related issue. We can try accessing your account through an incognito or a private browser.
You can use these shortcut keys:
If it works, you’ll want to clear your main browser’s cache to optimize the performance and your QuickBooks experience. You can also use a different browser as an alternative.
For future reference @mfbker, you can check this article about how to personalize and customize information on your forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Don’t hesitate to reach us again if you have questions with QuickBooks. I’ll be here anytime.
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