Let's resolve the error you've encountered when adding your logo, @alice7.
It's possible that piled-up cache in your regular browser caused this unusual behavior. You can clear your current browser’s cache to resolve this.
Go to your account by using a private browser or an incognito window. If it works fine, clear the cache in the one that you're currently using.
Here’s how to go incognito or use a private browser:
- For Chrome, press Ctrl+Shift+N.
- For Internet Explorer or Firefox, press Ctrl+Shift+P.
- For Safari, hold down Command+Shift+N.
Then, follow the steps in the clearing temporary internet files and cache article.
You can also proceed by using other browsers if the steps above don’t work.
I'm always here if you need help or assistance with adding your logo. Just leave a comment below. Take care and happy thanksgiving!
