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Level 1

I cannot find "inventory" to add inventory items.

I do not see an option to add "inventory" in Desktop Pro 2017.  I see services, non-inventory items, groups, etc. 

Where do I go to add inventory items?

Solved
Best answer 12-10-2018

Accepted Solutions
Anonymous
Not applicable

go to Edit > Preferences > Items & Inventory and enable I...

go to Edit > Preferences > Items & Inventory and enable Inventory.

View solution in original post

13 Comments
Anonymous
Not applicable

go to Edit > Preferences > Items & Inventory and enable I...

go to Edit > Preferences > Items & Inventory and enable Inventory.

View solution in original post

Level 2

Re: go to Edit > Preferences > Items & Inventory and enable I...

I see the menu path but Enable Inventory is grayed out.  Cannot select it.  I have QP Pro 2018 desktop

QuickBooks Team

Re: go to Edit > Preferences > Items & Inventory and enable I...

Thanks for reaching out to us here in the Intuit Community, @JanJaw.

 

May I know which specific option to enable inventory is grayed out? I'd appreciate if you'll get back with a screenshot so I can provide the correct information you need.

 

In the meantime, if you're referring to the Enable button under the Enhanced Inventory Receiving section, make sure to put a check mark beside Inventory and purchases orders are active on the Purchase Orders and Inventory section. This will give you the option to enable the feature.
enableinventory1.PNG enableinventory2.PNG

I'll keep my eyes on this for your response. Thank you and take care always.

Level 2

Re: go to Edit > Preferences > Items & Inventory and enable I...

My screenshot:  I have QB Pro 2018 and from what I'm reading, I should have basic inventory tracking ability.  Mine has only three choices, and doesn't look like your screen shot.   I don't need advanced inventory tracking as I have only a few inventory items that I would want to track.  Don't know where to go from here to add inventory items.  The only choice is "non inventory part" 

 

inventory.png

QuickBooks Team

Re: go to Edit > Preferences > Items & Inventory and enable I...

Thanks for the prompt response and for the screenshot, @JanJaw.

 

Since you're still unable to add an inventory item after selecting the Inventory and purchase orders are active option, the data on your company file may be damaged.

 

To resolve data issues, you can run the rebuild and verify data. Here's how:

  1. Go to your File menu.
  2. Select Utilities, then Verify Data.
  3. If no data issues, you can close the QuickBooks detected no problem with your data window.
  4. Otherwise, you'll need to run the Rebuild data.

Please refer to this article for the detailed steps on how to rebuild data: Resolve data damage on your company file.

 

Let me know how everything turns out. If you get the same result, let me know so we can try another steps so you can add inventory items.

Level 1

Re: go to Edit > Preferences > Items & Inventory and enable I...

I am having the same issue.  I did a rebuild and the unit of measure is still grayed out.  Does Desktop Pro 2018 not have this option?

Moderator

Re: go to Edit > Preferences > Items & Inventory and enable I...

Welcome to the Community, Laurie2019.

 

Thanks for trying the recommended steps above and sharing your QuickBooks Desktop version.

 

You're right. The unit of measure feature is not available in QuickBooks Desktop Pro. This can only be enabled in QuickBooks Accountant, Premier, and Enterprise. You can click the Learn More link beside the Enable button for more details.

image.png

Should you want to add inventory items, please follow the steps I've laid out below:

  1. Go to List at the top menu bar.
  2. Select Item List.
  3. Click the arrow beside Item.
  4. Choose New.
  5. Under Type, select Inventory Part.
  6. Add the needed details.
  7. Click OK.

image.png

Here are articles that may come in handy:

This information should answer your concern.

 

I want to ensure everything is taken care of, so please let me know how the steps work for you. I'm always ready to help.

Level 1

Re: go to Edit > Preferences > Items & Inventory and enable I...

Are you on drugs? No such choices.

QuickBooks Team

Re: go to Edit > Preferences > Items & Inventory and enable I...

Hi Mat_Using_Plus,

 

You have the option to set up multiple units of measure if you're using QuickBooks Premier or Enterprise. Let me guide you on how to turn it on.

  1. Click the Edit menu, then select Preferences. 
  2. Click Items & Inventory, then go to the Company Preferences tab.
  3. In the Unit of Measure section, select Enable.
  4. Select which unit of measure mode is right for your business Single U/M per item or Multiple U/M Per Item.
  5. Click Finish and OK to close the Preferences dialog box.

Please check this article for more information: Use Single and Multiple Units Of Measure For Items.

 

I have included this article in case you have other questions about QuickBooks: Inventory.

 

Let me know if you need anything else. I'm always right here to help.

Active Member

Re: go to Edit > Preferences > Items & Inventory and enable I...

hi 

same problem in online quick book kindly advice

 

Active Member

Re: go to Edit > Preferences > Items & Inventory and enable I...

hi 

how to set in online quick book same problem can not find inventory option 

Level 2

Re: go to Edit > Preferences > Items & Inventory and enable I...

@darwaishihussain 

Which QBO plan do you have? Plus or Advanced?

QuickBooks Team

Re: go to Edit > Preferences > Items & Inventory and enable I...

I can guide where to find the inventory option in QuickBooks Online (QBO), @darwaishihussain.

 

The Inventory tracking feature is only available in QBO Plus and Advanced. If you're using either one of them, let's make sure you enable this feature to see the Inventory option.

 

Here's how:

 

  1. Click the Gear icon on the top menu.
  2. Choose Account and Settings
  3. Hit the Sales tab.
  4. Tick the Pencil icon in the Products and Services section. 
  5. Place a checkmark for Track inventory quantity on hand, Show Product/Service column on sales forms, and Show SKU column. This will enable you to select Inventory when creating a new item under Products and Services.
  6. Tap Save.
  7. Press Done to save the changes.

Then, you can add your inventory items. Just follow the steps in the Set up and track your inventory article. Then, go to Step 2: Add your inventory products section.

 

If you're not using the Plus or Advanced version, you'll want to upgrade your QuickBooks plan to track your inventory.

 

Keep me in the loop if you need anything else with your inventory items. I'll be here to help.

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