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Level 1

I cant add a logo

1 Comment 1
QuickBooks Team

I cant add a logo

We have a few things to check to make sure you're able to add your logo, nicoleb.


First, your file must meet the following requirements before uploading it to QuickBooks Online:

  • Supported file types are.gif, .bmp, .png, .jpg, .jpe, or .jpeg.
  • Your file should be smaller than 1 MB.
  • Have a bit depth (or colour depth) of 24-bits or less.
  • Use the standard RGB colour space (RGB).
  • The shape of the logo should also be square, instead of a rectangle.

Second, open the logo with Paint (or Preview on Mac) in case you're unable to upload the file. Then, re-save it as a .jpg file and rename it. Once saved, upload the logo one more time. 


Let me know if you have other questions. I'm always here to help. 


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