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Hello there, 1lbrenner81.
There are lots of possible reasons why expenses aren't showing up in the costs in projects. That said, there are also a few things we can do to troubleshoot the issue.
To start with, make sure that the expenses associated with the projects you created. If not, you need to update it and recreate it to verify.
Here's how to create:
If the same thing happens, you can try opening the program using an incognito window. It's the best place to spot browser hiccups. Here are the shortcut keys:
If you're able to see the expenses, you can go back to the main browser, then clear the cache to refresh it. Also, you can use a different browser to help us narrow the cause of this behavior.
In the meantime, I'm adding this article to further guide you in using Projects to calculate your profits and costs in QBO: Track income, costs, and profitability by project.
You can get back to this thread if you need more help. We're just one post away. Take care!
Tirzah,
Your suggestion did not solve my problem.
My Project expenses are categorized to a Liability account and not an Expense account..
Len
Thanks for getting back to us, 1lbrenner81. We'll figure this out together.
I would recommend reaching out to our Customer Care Support team to have this better checked. They have more tools, like screen sharing, that can help you resolve your concern. Here's how:
Please be reminded that our Support Team is available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM till 3:00 PM on Saturdays.
I also recommend seeking expert advice from an accountant to ensure your books will be accurate. They can advise and guide you on how to handle the accounts correctly in QuickBooks Online.
Know that the Community is always here to help if you have any other additional project concerns. Wishing you continued success!
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