Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends June 27
Buy nowI hear your sentiments and the urgency of this matter, @dronesouth-gmail. Let me guide you to our support team.
The Community is a public forum. That said, we're unable to pull up any account information. I'd suggest you continue working with our support team. They can guide you through the process.
Here's how:
Refer to the following articles for further information on generating and sending invoices and invoice reminders in QuickBooks Online:
Once your invoice is paid, you're now ready to record the payments.
You can check out this article for the detailed steps: Record invoice payments in QuickBooks Online
I can always lend a hand if you need help with managing your invoices. Have a healthy business!
I know you are trying to be helpful. I was on a chat for over 2 hours on Monday without a solution and then again on a chat for over 2 hours on Thursday without a solution before I was disconnected. I tried a phone call next. I got a call back in about 2 minutes, then was on hold for over 30 minutes before I was disconnected again. I don't understand what is so complicated.
My email for the invoice that I send to my clients includes a link that shows an inflated amount that includes the current invoice, and an additional amount. Even though the account is paid in full except for that one invoice. On the last call we deleted every bank transaction and linked direct deposit and reconnected every single bank transaction AND now it includes the running total for all time. (even worse than before)
Nope. Things are even more screwed up now since your support person tried to help me. I think I may end up going with a ACH transfer service. That is all I really need. QuickBooks is not what it used to be.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here