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marshatraut
Level 1

I deleted Receive Payment in uncleared credits from my bank reconciliation. Now are in past due invoices. How do I correct this without showing another deposit.

Each of those deposits are now also in the P
4 Comments 4
DivinaMercy_N
Moderator

I deleted Receive Payment in uncleared credits from my bank reconciliation. Now are in past due invoices. How do I correct this without showing another deposit.

I've got your back, @marshatraut.

 

You can delete the deposit and recreate the payment for past due invoices. Follow these easy steps:

 

  1. Select the Gear icon.
  2. Pick Chart of Accounts.
  3. Look for the account where the deposit is and click View register.
  4. Search for the bank deposit and select it to get more details.
  5. Tick Delete.

 

Once done, let's re-create the payment to correct the past due invoices:

 

  1. Go to the +New button and choose Receive payment.
  2. From the Received From drop-down, select the customer's name.
  3. Input the Amount received.
  4. Enter the date and select a Payment method
  5. Select Save & Close.

 

I've also added this helpful source that you can open to manage your downloaded transactions. For the detailed steps, please head to the Categorize and match online bank transactions page. 

 

Then, to review your accounts in QuickBooks and make sure they match your real-life bank or credit card statements, you may visit our reconciliation hub for a detailed guide. 

 

Don't hesitate to post here again if you have further questions about this. I'm always here to help you in any way I can. Have a good one. 

marshatraut
Level 1

I deleted Receive Payment in uncleared credits from my bank reconciliation. Now are in past due invoices. How do I correct this without showing another deposit.

This one deposit paid for three invoices from two different companies. Therefore the invoices do not show up once I select one Customer. How do I show receiving a payment when it pays invoices from two different customers?

marshatraut
Level 1

I deleted Receive Payment in uncleared credits from my bank reconciliation. Now are in past due invoices. How do I correct this without showing another deposit.

The payment is for three invoices from two different companies. How do I split the “receive payment “?

MadelynC
Moderator

I deleted Receive Payment in uncleared credits from my bank reconciliation. Now are in past due invoices. How do I correct this without showing another deposit.

I can help you settle these transactions, @marshatraut.


Thanks for taking the time to reach out to us. Let's get your transactions recorded in QuickBooks Online.


We can create a lump sum deposit for multiple invoice payments. You just need to make sure the Deposit to field is set to Undeposited Funds when paying the invoices. Let me show you how:

 

  1. Go to the Create button (+New), then select Receive Payment.
  2. Select the customer name and enter the payment date.
  3. Enter/select Undeposited Funds in the Deposit to field.
  4. Select the invoice you want to pay, and click Save and close.
  5. Do this to the other invoices you want to include in the deposit.


Once done, you can now create a lump sum deposit. You can follow the outlined steps below:

 

  1. At the top, click the Create menu, then choose Bank Deposit.
  2. Select the bank account in the Account field.
  3. Enter the deposit date.
  4. Under the Select the payments included in this deposit section, select the invoice payments.
  5. Make sure the total deposit amount and the amount you received matched.
  6. Press Save and close.

 

You can use this reference for detailed instructions to reconcile an account in QuickBooks. It includes steps on how to review and categorize the downloaded transactions.


Please let me know if you have additional questions about these events. I'm always here to answer them for you. Have a good one.

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