Thank you for reaching out to the Community, @cockrellbrenda.
Allow me to share some insights about reimbursements in QuickBooks Online.
The transactions that show under the income accounts are something that you charge to your customers. Generally, when you record reimbursement, you need to enter a bill first so that this transaction will be under your expense account in the P&L report.
Also, here some articles that you can use as a reference in managing the receivables and payables in QuickBooks:
I’ll be around to help if there’s anything else you need. Just
leave a reply below, and we’ll take it from there. Have a lovely day!