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What resolution is your monitor? If below the QB system requirements then the payment form (and others) may not fit.
The investigation for this issue has been resolved, memanagementny.
We can adjust your QuickBooks Desktop display for 1280 x 1024 screen resolution or higher at 100% scaling.
Here are the steps:
I've got these sample screenshots for reference:
If you're unable to get the display settings up to the 1280x1024 (such as on a laptop). You can force the ad's screen to full-screen view, so you can close it. Otherwise, use Keyboard Shortcuts:
We're always here to help if you have any additional questions or other concerns. Thanks.
When I click on "Display" the little cursor wheel starts turning for a few seconds then stops and nothing happens??
Let's perform some troubleshooting steps to get the Display button working, twc2.
If you access the Display Settings window in QuickBooks, we can try closing and re-opening the software to start fresh. Then, try adjusting your QuickBooks Desktop display again. Here's how:
If the same thing happens, let's try opening another company file to check if you're having a problem with only one file and not the program itself. Let me show you how:
If everything is working fine in the sample file, there may be a damaged data on the company file you've been working with. We can run the Rebuild Data tool is built-in to fix any company file data issues. Just follow the steps and detail in the Fix data damage on your QuickBooks Desktop company file article.
Feel free to visit our QuickBooks Help Article page for more insight s about running your business.
I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. Have a great weekend.
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