I have edited the pricing in the custom price levels, however they are still coming up on the invoices as the old pricing amount. What am I doing wrong?

I'm here to help you sort this out, @accounting475.

Let's start by accessing your account using a private browsing or incognito window. This way, you'd be able to isolate this unexpected behavior. You can use any of these keyboard shortcuts:

• For Chrome press Ctrl+Shift+N.
• For Firefox, press Ctrl+Shift+P. 
• For Safari, hold down Command+Shift+N.

Once you're able to log in, you can try reviewing the price of your products and services.

Just a heads-up, when you modify a price, the system automatically assigns the most latest price. That being said, you'd want to make sure to update the Start Date.

If it works, you'd want to clear the cache of your regular browser. Also, you can use a different supported browser. Lastly, to ensure that the browser and system are optimally configured for QuickBooks, you can run the Browser Health Checkup tool.

Keep me posted if you have other questions or concerns. I'm always here to help.