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caleblindsey-mtp
Level 1

I have invoices that were paid 6 days ago that have not cleared my account. Why is that?

 
1 Comment 1
katherinejoyceO
QuickBooks Team

I have invoices that were paid 6 days ago that have not cleared my account. Why is that?

Welcome to the Community, @caleblindsey-mtp

 

Usually, the funds will reach to your deposit bank account within 2-3 business days. It also varies depending on the time of day the transactions are entered, the financial institution you choose for transactions to be deposited in, and for how long your bank takes to verify and process electronic deposits. 

 

I know how these uncleared transactions bothered you right now and I want to help you get the right support in checking your payments account.

 

I'd recommend contacting our Payments Support team to pull up your information and take a closer look at the issue. This way, they can provide you the answer why those payments didn't clear yet and advise you further on what to do to resolve the problem.  

 

For more information, check out this article: Find out when QuickBooks Payments deposits your money. It helps you learn about the processing time and when to expect the deposits for payments. 

 

Let me know if there’s anything else I can help with. I'm always around to help you in any way I can. 

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