Hi @rjcuser1,
Welcome to the Community. I'm here to assist with the years of transactions that were marked as billable.
There are two ways to remove a billable expense charge from the customer center in QuickBooks Online. The first option is to manually change the billable status of a transaction. Here's how:
- Select Unbilled Activities within the Money Bar of the Customer center.
- Click the Unbilled activity link that's to the right of the customer's name.
- Select Billable Expense Charge in order to open it.
- Click the Marked as billable on this Expense link to open the transaction.
- Remove the check-mark that's within the Billable column.
- Save the transaction.
The second option is to remove the billable status from transaction based on date. QuickBooks Online has a tool designed to batch action hide unbilled expenses. You can accomplish this with the following steps:
- Ensure that any inactive/deleted accounts are showing as active.
- From within your QuickBooks Online Company replace the link in your browser address bar with the following: https://qbo.intuit.com/app/managebillableexpense
- Enter in the beginning date of transactions that you'd like to remove the billable status from.
- Click Save.
I've included a brief video to serve as a guide:
Additionally, I recommend the following link for additional information on this process: Remove a Billable Expense Charge From the Customers Center in QBO.
I'd be glad to provide further assistance should you have any questions. Best regards.