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infinitymaintena
Level 1

I just signed up for instant deposits but my latest paid invoice is not available for instant deposit. Why?

The invoice has been paid but it says no money is available for instant deposit
Solved
Best answer February 27, 2021

Best Answers
JonpriL
Moderator

I just signed up for instant deposits but my latest paid invoice is not available for instant deposit. Why?

Hello @infinitymaintena,

 

Thank you for reaching out to the Community for help with instant deposits. There are a few possible reasons that invoices wouldn't be available for instant deposits.

 

  • Some customer payments aren't eligible for instant deposits. Even if you schedule instant deposits, some transactions are still deposited at standard speed. Ineligible payments aren't included as part of your available balance.
  • The processed customer payments are under review. Learn more about why we may hold funds.
  • It's after 3 PM PT. After 3 PM PT, your available balance is batched and deposited at the standard speed. You'll need to wait until you process new customer payments to get an instant deposit.

 

For additional information about instant deposits, check out this article: Get help with instant deposits 

Please feel free to reach out with any additional questions about deposits or anything else. We're happy to help anytime!

 

View solution in original post

1 Comment 1
JonpriL
Moderator

I just signed up for instant deposits but my latest paid invoice is not available for instant deposit. Why?

Hello @infinitymaintena,

 

Thank you for reaching out to the Community for help with instant deposits. There are a few possible reasons that invoices wouldn't be available for instant deposits.

 

  • Some customer payments aren't eligible for instant deposits. Even if you schedule instant deposits, some transactions are still deposited at standard speed. Ineligible payments aren't included as part of your available balance.
  • The processed customer payments are under review. Learn more about why we may hold funds.
  • It's after 3 PM PT. After 3 PM PT, your available balance is batched and deposited at the standard speed. You'll need to wait until you process new customer payments to get an instant deposit.

 

For additional information about instant deposits, check out this article: Get help with instant deposits 

Please feel free to reach out with any additional questions about deposits or anything else. We're happy to help anytime!

 

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