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keith-team-3
Level 1

I'm trying to cancel a direct-deposit payment I just now made for one of my contractors. I paid the wrong contractor. Can someone please guide me on how to do this?

 
3 Comments 3
JaneD
Moderator

I'm trying to cancel a direct-deposit payment I just now made for one of my contractors. I paid the wrong contractor. Can someone please guide me on how to do this?

Hi there, keith-team-3.

 

If the direct deposit payment is still unprocessed or pending, you have the option to void it until 5 pm PST. I'll show you how to void.

 

  1. Go to Expenses and select Expenses.
  2. Find the direct deposit transactions and click on it to open.
  3. Click on More and choose Void.
  4. Select Yes to confirm the action.

Otherwise, it cannot be stopped if the direct deposit payment already went through or it's already processing. You'll have to create a journal entry to offset the amount and make an internal agreement with the contractor you've paid.

 

The following article will provide more information about direct deposit’s accessibility, billing, and timing: Contractor direct deposit.

 

Let me also share this link about how federal banking holidays affect processing of DD.

 

Click on the Reply button if you have further questions. We're here to help.

finchandfinch
Level 1

I'm trying to cancel a direct-deposit payment I just now made for one of my contractors. I paid the wrong contractor. Can someone please guide me on how to do this?

Where do you find "expenses" to click on expenses?

MaryLurleenM
Moderator

I'm trying to cancel a direct-deposit payment I just now made for one of my contractors. I paid the wrong contractor. Can someone please guide me on how to do this?

Let me guide you on how to go to the Expenses tab, finchandfinch.

 

On your QuickBooks Online account, follow these steps:

  1. Click Expenses on the left pane.
  2. Select Expenses.

I have attached a screenshot below for reference:

 

Here's an article on how to add expenses in QuickBooks Online: Enter, edit, or delete expenses in QuickBooks Online.

 

Stay in touch with me if you have other questions.

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