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-edgewaterpump-c
Level 1

I'm trying to set up an autoforwarding rule on my GMAIL to forward receipts from Home Depot to my QBODOCS receipts email. However GMAIL requires authorization...

Has anyone done this? Any chance Quickbooks could help me achieve this?
1 Comment 1
AileneA
QuickBooks Team

I'm trying to set up an autoforwarding rule on my GMAIL to forward receipts from Home Depot to my QBODOCS receipts email. However GMAIL requires authorization...

Hi there, -edgewaterpump-c. 

 

To ensure you can successfully forward your email receipt, you'd to set up correctly your forwarding receipts first to QuickBooks Online. I'll show you how to do it:   

 

  1. Log in to your QBO account, and select Banking. 
  2. Go to the Receipts tab and choose Customize email.
  3. This is where you set the customized email address ending @qbodocs.com. For example, myname@qbodocs.com.
  4. Follow the onscreen instruction to complete.  

This should not ask any code or authorization when you send your receipts from Google to QBO. Please see the detailed steps in this article: Email receipts and bills to QuickBooks Online

 

If you get the same result, I highly suggest contacting our Phone Support Team. This way, they can further investigate this matter and provide additional troubleshooting steps to get this resolved. 

 

If you have additional questions on the Receipt forwarding feature, please don't hesitate to go back to this page. Stay safe!

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