I’m trying to set up the instant payment option but it requires a code via text to get started. The number is wrong and it’s not the listed number on QuickBooks or bank

Hi there, @gary99. 

Thanks for joining us here today. I've got you the steps to update the phone number to an active one on your account.

Here's how:

1. Sign in to your Intuit account.
2. From the left menu, choose Sign In & Security.
3. Under the Phone section.
4. Tap the Verify link, then hit Change.
5. Enter your new phone number, and then click Save.

Here's an article that can help you learn more about the verification process: Verify your account with multi-factor authentication.

Keep in touch if you have more concerns. I'll be here to guide you again. 

Thanks for the reply. Unfortunately, that phone number is correct and a different number that shows up when trying to set up the instant contact option. 

I see the option that says below phone verification, 

Ive done all of that then it says lets verify its you and the same wrong phone number pops up

I appreciate you for chiming in on this thread and posting your concern, @justinrolin.

I'll direct you to the department that can help you resolve this matter.

I recognize the importance of updating the contact information to set up the instant payment option. Since the same wrong phone number still pops up for verification, I recommend reaching out to our Support Team. They can pull up your account securely and investigate the reason behind this issue.

Here's how:

1. From the Search tab, click Contact Us.
2. Enter your question and select Continue.
3. Review and select from the following: Have us call you, or Chat with us.

Please ensure to contact them during business hours. This way, your queries will be addressed promptly: QuickBooks Online Support. It includes multiple ways to reach us.

Moreover, I’ve got this handy resource that'll help you in case you encounter issues while making instant deposits moving forward: Get help with instant deposits.

If you have questions about the instant payment option, please don't hesitate to get back to us here. I'll be around if you need further assistance with any QuickBooks-related tasks. Take care always!