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Join now'Tis the season, @kolarova.
You can deduct the $20 less from the payment that you received from your customer to clear it in QuickBooks Online. All you have to do is to add a negative amount upon depositing the payments.
Here's how:
You can do the same process if you encounter the same scenario in the future.
To learn more about receiving payments in QuickBooks Online, please visit this link: Record and make Bank Deposits in QuickBooks Online
If there's anything else that I can help you with, let me know. It'd be my pleasure to assist you. Enjoy the night!
Consider this payment service to deal with multi-currency customer. It supports QBO.
Hope it helps.
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