I need to receive some of the items I setup a purchase order for. and need to enter a bill for those items. How can this be done?

Hi karli1,

There are two ways you can receive items and track what you receive from a vendor. I'll show you how.

You can create a bill from the purchase order to receive some of the items if you'll pay your vendor later.

1. Click on the + New button and select Expense, Check or Bill.
2. From the Payee ▼ drop-down menu, select the appropriate vendor.
3. Select Add on the corresponding purchase order. The items will be added on the first available line under the Item details section.
4. Edit or enter the number of items you've received in the Qty column. You can also delete the item by click on the Trash icon.
5. Select Save and close.

You can also create a check or an expense from the purchase order if you paid your vendor on the spot.

Once you’ve paid your vendor, record the payment in QuickBooks Online (QBO).

In case you want to learn more about navigating your QBO account, visit our Help articles page for reference.

We'll fill you in if you have further questions. Have a good one.

Thank you for the instructions. I see there is only one option "view all". Once I do, the only options available are to "remove" or "unlink" each item I have not yet received. Which one should I choose?

And, is it normal for there to be massive spaces between each line item? Or do I have to edit that in templates? Thank you..

Hello again, karli1.

I appreciate you getting back and providing details. 

To ensure we're on the same page, can you please send me a screenshot about the view all button you're referring to?

Right now, the available templates that you can edit are only sales forms like Invoice, Estimate, and Sales receipt. When converting a Purchase Order to a Bill, Expense, or Check, you can delete the line items with no details by clicking the trash icon. 

Additionally, if you need tips in the future, visit our QuickBooks Help Articles site. 

You can get back to me anytime you have additional questions in QuickBooks by posting your response below. I'll do whatever it takes to ensure your concerns are addressed. Have a great day.

See the screen shot of the message that comes up.

I have multiple items on the Purchase Order, but only received a few of the items and invoice for those items.

Thank you..

Thanks for the screenshots, @karli1.

You'll want to click the Remove line option to remove the line item from the Bill. However, if you received a quantity of the item, you can adjust the number of items you've received in the Qty column.

You might also want to visit our Income and expenses page to learn some best practices in managing your expenses in QBO.

 
Additionally, let's access your QuickBooks Online (QBO) account via a private or incognito window. This way, we can check if the issue you're having with is caused by stored data from the browser.

Stored data for a long time can cause unusual behavior to the browser that affect the views and performance of your QBO experience. To start, here are the keyboard shortcut keys to open a private or incognito window:

• For Google Chrome: Ctrl + Shift + N
• For Internet Explorer and Mozilla Firefox: Ctrl + Shift + P
• For Safari: Command + Option + P 

If there is no longer a massive space between each line item in your bill, then we'll need to clear your regular browser cache. This will clear all stored data from your browser and prevents unusual behavior.

If the issue persists, I recommend using another supported browser. This way, we can check if the issue is browser integrated.

You can always get back to us anytime you have other concerns or questions. We're always around to help you. Take care and have a great day!