Sure, let me help you connect with the QuickBooks Online support, @dorhaenggi.
You can also share your concerns with us and we're here to get it sorted out. Our articles might have something that can help, too. You can click on this link.
Then, let's simply follow these steps to get in touch with them:
- Click the Help icon, then click the Contact Us button at the bottom.
- Enter the details of the issue in the box, then click Let's talk.
- Select Get a callback to connect with our phone support.
I want to make sure you are taken care of. You can always visit the Community page if you have questions in the future. I'd be glad to help you all the way.