Let me provide some information about your customer invoice payments, Bryan.
The customer's payment usually reaches your deposit bank account within 2-3 business days of the transaction. This varies on the time you enter transactions, the bank used, and how long it takes the bank to verify and process electronic deposits.
If the payment is via credit card, the estimated time for payments to deposit is 5-7 banking days. While ACH payments will take a bit longer during your first month. You'll get your payments within 5 days for the first 1 to 4 weeks.
However, since it has been 10 days since you received the funds, I suggest reaching out to our support team so they can double-check if there are still additional documents that you need to submit or if this payment has been rejected.
Aside from that, QuickBooks Self-Employed (QBSE) helps you record your self-employed income and expenses, track mileage, and prepare your Schedule C tax form. If you need additional reference for future tasks, you also can check out these helpful links: QuickBooks Self-Employed Overview.
If there's anything I can help you with invoice payment, please let me know. I'm always around here in the Community to help. Have a great day ahead!