Thank you for joining the Community. I'd be glad to assist you with setting up the sales tax on the invoice and payment correctly.
To start, let's make sure that the sales tax agency is set up in QuickBooks. I'd suggest checking the sales settings and then update/add the appropriate tax agency.
If you're using the manual sales tax, here's how to check:
However, if you're using the Auto Sales Tax, here's how to check
After that, create the invoice again to see if the sales tax shows correctly.
For more details, please check these articles:
These resources should help to get you set up the sales tax on the invoice correctly.
For additional help, feel free to reach out to our phone support. They have the tools to help you get to the resolution quickly.
Feel free to leave a comment below if you have any other questions about setting up sales tax in QucikBooks Online. I'll be happy to help you out.