Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowHello there, @ceb4. I'm here to help you with your invoice message concern in QuickBooks Online (QBO).
In QBO, the text you entered in the Message on invoice field will be applied to all sales forms except estimates. To fix this, you can go to the Custom Form Styles page and remove the details entered there. Here's how:
For reference, feel free to read this article: Customize invoices, estimates, and sales receipts in QuickBooks Online.
In the case that you need to add a message on some invoices, you can manually add it to the form.
I also added this helpful resource that you can use as a guide once you're ready to record customer payments for invoices: Record invoice payments in QuickBooks Online.
If you have any other concerns about managing your invoices, please don't hesitate to leave a reply below. Have a good one and stay safe.
I don't see that option when I open the gear icon
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here