Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
ceb4
Level 1

I saved a default message for my invoices by checking the box below the message block. How do I shut it off? I don't want that message for every invoice I create

 
2 Comments 2
DivinaMercy_N
Moderator

I saved a default message for my invoices by checking the box below the message block. How do I shut it off? I don't want that message for every invoice I create

Hello there, @ceb4. I'm here to help you with your invoice message concern in QuickBooks Online (QBO).

 

In QBO, the text you entered in the Message on invoice field will be applied to all sales forms except estimates. To fix this, you can go to the Custom Form Styles page and remove the details entered there. Here's how:

 

  1. In your QBO account, select the Gear icon and choose Custom form styles.
  2. Next, open any invoice template by selecting the Edit option.
  3. Go to the Content tab and click the Footer (third) section.
  4. Then, delete the message under the Message to customer on section. 
  5. The changes will be applied to all invoice templates. 
  6. Once ready, select Done

 

For reference, feel free to read this article: Customize invoices, estimates, and sales receipts in QuickBooks Online. 

 

In the case that you need to add a message on some invoices, you can manually add it to the form. 

 

I also added this helpful resource that you can use as a guide once you're ready to record customer payments for invoices: Record invoice payments in QuickBooks Online.

 

If you have any other concerns about managing your invoices, please don't hesitate to leave a reply below. Have a good one and stay safe. 

ceb4
Level 1

I saved a default message for my invoices by checking the box below the message block. How do I shut it off? I don't want that message for every invoice I create

I don't see that option when I open the gear icon

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us