I'm here to make sure your company logo appears on your sales forms, derek-winter-att.
Your browsing history can be the reason why your logo doesn't show on your invoices. Let's perform some troubleshooting steps to fix this.
We can access your account in a new incognito or private window to check if the issue is related to your current browser. Please use these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If it works, you can log back into your account open your invoice to see if the logo shows up. If it does, you can clear your browser's cache to optimize it. Otherwise, you can use other supported browsers as an alternative.
Also, you can always visit our Help Articles that have detailed information to address your concerns.
If there's anything else that I can help you with, please let me know in the comment section below. I'll be around to help.
