Welcome to the Community, Jess. I'm here to help you with how to handle bank transactions in QuickBooks Online (QBO).
After you process payments, QuickBooks puts the money into your bank account. It uses the bank account you picked when you signed up for QuickBooks Payments. Deposit speeds depend on your product and the type of payment. Get more info about deposit times for QuickBooks Payments.
If you can't find a match between the payment and the deposit, you'll have to receive the payment and deposit it to the correct bank. This way, you can match the transactions. QuickBooks will also look for transactions that are in the bank register when looking for a match. This means that the system will not match transactions that are not yet deposited into the bank. Here's how:
- Go to the +New icon, then choose Received payments.
- Choose the customer, then the invoice.
- Complete the Payment date and method.
- Enter the exact amount.
- Click the Deposit to a drop-down arrow, then choose the right bank.
- Tap Save and Close.
To obtain more information, click on this link: Record and make bank deposits in QuickBooks Online. After completing the process, return to the Banking tab and re-match the transaction by following the steps below.
- Go to the Banking menu.
- In the For Review tab, locate and click the transaction to match.
- Click the Match radio button or hit Find other records.
- Select Match.
Here's an article you can refer to for more details about categorizing and matching online bank transactions in QuickBooks Online.
Additionally, I would like to share a valuable resource that you can utilize for future reference. It offers comprehensive guidance on accurately reconciling your account: Reconcile an account in QuickBooks Online.
If you still have questions about matching bank transactions, please reply in the comment section below. I'll be around for you. Take care.
