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Buy nowWe're pleased to have you here today, Jade.
Before proceeding with your query, we'd like to thank you for allowing us to assist you in sorting this out. We aim to provide concise information to help our customers resolve their concerns. You may have clicked on one vendor, and from that vendor's page, you've tried printing. Doing so only allows you to print checks you've created for that specific supplier. To print checks from multiple vendors, you'll want to select them all at once and then print them together. We'll gladly write down the steps to get you going:
For visual reference, see the screenshot attached.
In addition, here are some articles to help you manage vendors, ensure your data stays accurate, and modify your business report inside QBO:
Jade, we'll be here if you need further assistance printing checks for your vendors or have a task you'd like to accomplish inside the program. We'll make sure to get back to you as soon as possible. Stay safe, and have a nice day!
Hi Kurt,
Here are the steps I took.
1. I went to +new and "Pay Bills"
2. I selected ALL the bills I wanted to pay (there were multiple bills for each vendor)
3. Click on the "print later" button and then saved.
4. Went to +new and click "print checks." When I am in that screen it shows multiple check for one vendor.
The odd thing is that it only shows multiple checks from some vendors, but not all. There is no rhyme or reason to what vendor has multiple checks and which ones don't.
Has there been a recent update to QBO. I have followed these steps multiple times over several months and have not had a problem until this month.
I do appreciate you help very much as there is no CS phone reps on Saturdays and I need to get these printed and out the door.
Thanks
Jade
Thanks for the prompt reply, Jade. We deeply appreciate your effort in performing the steps for printing your vendor checks. Furthermore, we understand your confusion about why multiple checks don't show to some vendors. No worries, I have information here that can help you fix this.
Currently, there's no existing investigation into this issue. In the meantime, let's perform some troubleshooting steps to determine if this is a browser-related issue.
Let's start by opening your QBO account via incognito mode to avoid storing cache data. Accumulated data from your regular browser may cause odd behaviors while navigating QBO. We can use the shortcut keys below as shortcuts:
Then, open access to your invoices. If this works, clear the cache of your regular browser to remove accumulated data. If the issue persists, you can use another supported browser or device. It might be that the current one you're using has a temporary issue with the program.
If the issue persists, I recommend contacting QBO live support to conduct a deeper investigation into this case.
Additionally, you can utilize these articles to help you manage your vendor transactions:
We're glad you come back here. Please reply if you have more questions. We're willing to lend a hand. Tak care , and have a good one.
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