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Hi there, @beth-smith.
Can you tell us what are the accounts you used to correct an old paid bill? I just want to make sure that we're giving you the right steps to resolve the issue right away.
Please add a reply below to share details. Have a great day.
Hello,
I'm sorry, it looks like my details got lost in posting.
The way the posting happened, a bill was posted to the correct vendor, but the corresponding bill payment was posted to an incorrect vendor. The journal entries look like this:
Debit | Credit | ||
Correct vendor | 2100 A/P | 14.99 | |
5400 Expense Account | 14.99 |
Debit | Credit | ||
Incorrect vendor | 1010 Cash Account | 14.99 | |
2100 A/P | 14.99 |
Since the amount was already moved into the cash account, I figured the error occurred within account 2100, so I crafted a journal entry to shift the amount to the correct vendor while still keeping A/P balanced:
Debit | Credit | ||
Correct vendor | 2100 A/P | 14.99 | |
Incorrect vendor | 2100 A/P | 14.99 |
Now, the vendor accounts are zeroed out. However, because the journal isn't linked to either the bill or the bill payment transactions, both of those vendors are still coming up on the A/P Aging Summary report, even though they are zero balance. Is there some way I can remove them from the report? Thanks!
We appreciate the detailed information, Beth-smith. Let's get this sorted out.
We'll have to link the journal entry to the bill. This way, you won't see them on the A/P Aging Summary report. Here's how:
I'll include this article to help you manage your bills: Enter bills and record bill payments in QuickBooks Online.
If there's anything else that you need, don't hesitate to let us know. We'll be right here to help you.
Hello,
I am having the same issue with very old transactions, dating back to 2014-15. I have some invoices that a credit was written for to zero out. It doesn't seem to be linked to the invoices. I also have some that written checks that were not linked to the invoices. I'm using Enterprise Desktop. Do these instructions apply to my situation? If so, where is the New or Plus sign button you mentioned?
Thank you
Hi Denise4ClinMed!
This thread is for QuickBooks Online and the +New button is not available on the QuickBooks Desktop. Let me help you with how to handle this in QuickBooks Desktop Enterprise.
When you create a check or credit, we need to apply it to the bills (invoices from the vendor) as payment so we can close it. Please follow these steps:
For the checks you created, make sure to select an Accounts Payable account. This will create a credit, too. Then, follow the same procedure on how to link them to the bills.
Need to run vendor reports? Check this link: Customize vendor reports.
Comment again here if you have additional questions with credits. Take care!
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