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ashley-garmonent
Level 1

If an invoice migrates to Quickbooks Online as a journal entry, can it be reversed?

I just transitioned to Quickbooks Online this week (what a ride!), and I've noticed that a few of my invoices have carried over as journal entries. This wouldn't be too much of an issue I guess, but some of these are invoices that I'm still waiting on payment for - and the receive payment option isn't there. Is there a way I can convert them back to invoices? Or do I have to delete and re-enter them? Thank you!
2 Comments 2
Rose-A
Moderator

If an invoice migrates to Quickbooks Online as a journal entry, can it be reversed?

Thanks for checking in with us, ashley-garmonent. Let me share some information about how the conversion process affects your transactions in QuickBooks Online.

 

Some transactions like checks, invoices, and payments convert as journal entries when switching from desktop to QuickBooks Online. This will happen if the system found difficulty in recreating them.

 

For more details, check out this article: What to expect when you switch from QuickBooks Desktop to QuickBooks Online. You'll find what information will convert with changes.

 

You can delete the journal entries and recreate the invoices as long as you have the transaction details saved in your QuickBooks Desktop. If you're using the QuickBooks Online Advanced, you can use the Batch Invoicing feature to enter them.

 

Otherwise, you'll need to enter the transactions one at a time. Here's an article on how to manually create and pay the invoices in QuickBooks Online: Create invoices in QuickBooks Online.

 

I recommend visiting this link: Account Management. These will provide links about managing your QuickBooks Online account, income, expenses, inventory, and running reports.

 

You can reach out to QuickBooks Community again if you need additional assistance. Simply click reply and I'll get back to you as soon as I can. Have a good one.

Rose-A
Moderator

If an invoice migrates to Quickbooks Online as a journal entry, can it be reversed?

Hi, ashley-garmonent.

 

Hope you're doing great. I wanted to see how everything is going about the invoices. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I'd be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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