Improper type with sales tax code

ovtnvw · ‎February 01, 2024

Hello,

I have started a new Quickbooks for Mac file and when running my first Verify Data I am getting the messages:

Verify Target: Improper type with sales tax code. Rcrd = 211. Ref = 2
Verify Target: Improper type with sales tax code. Rcrd = 216. Ref = 1

There are a lot more lines similar to these showing different record numbers, probably for all the sales receipts I have created.

I have 2 Sales Tax entries in my items list, one for Out of State which I do not collect tax for and one for in state for which I do collect tax. The account for each is Sales Tax Payable. All my receipts are either Out of State or my state sales tax.

In my Account list, Sales Tax Payable is assigned to Other Current Liabilities.

I have attached screenshots of partial sales receipts in case it offers a clue. I suspect I have made a mistake when setting up my Sales Tax but I am not sure what to look for and am hoping someone can point me in the right direction.

Thank you.

LollyNino_C · ‎February 01, 2024

Greetings! @ovtnvw.

Thank you for choosing QuickBooks Desktop as your partner in handling your business activities. We appreciate you for adding an attachment. We are committed to providing you with the necessary resources and guiding you through the steps to help you with your sales tax and manage your QuickBooks Desktop (QBDT)for Mac so you can get back to your business.

Based on the information you provided in your post, you'll need to rebuild and verify the data in QuickBooks Desktop to remove the empty or damaged information from the file.

To rebuild the data, here's how:

At the top menu bar, click File.
Select Utilities, and choose Rebuild Data.
Click OK if you receive a prompt to back up your company file. Your computer may display the message QuickBooks is not responding. However, as long as you can see your mouse cursor to move, Rebuild is still ongoing. Wait for it to complete.
Click OK when you get the message Rebuild has completed.

To verify the data in QuickBooks, please click this article for the troubleshooting steps: Verify and Rebuild Data in QuickBooks Desktop.

If the same happens, I recommend contacting our QuickBooks Desktop Chat Support Team. They have additional tools to pull up your account and do a remote session.

Here's how:

Select QuickBooks Desktop Help from the Help menu.
You can also press F1 on your keyboard to bring up the same Help Panel.
To route you to the correct support expert, we need to know what type of question you have.
Click Continue.
We’ll provide you with a few options. You choose which one is best for you.

You can also find our contact details here if you can't access the Help menu.

Also, I've included some of our helpful articles to help you review your payables and troubleshoot some issues or unexpected results you may encounter while managing your sales taxes in QBDT:

I'll be adding these articles that will help fix common issues when running the Sales Tax Liability report in QuickBooks Desktop:

Please keep me posted if you have additional sales tax concerns or questions about recording adjustments in QBDT for Mac. I'll be right here to help.

View solution in original post

LollyNino_C · ‎February 01, 2024

Greetings! @ovtnvw.

Thank you for choosing QuickBooks Desktop as your partner in handling your business activities. We appreciate you for adding an attachment. We are committed to providing you with the necessary resources and guiding you through the steps to help you with your sales tax and manage your QuickBooks Desktop (QBDT)for Mac so you can get back to your business.

Based on the information you provided in your post, you'll need to rebuild and verify the data in QuickBooks Desktop to remove the empty or damaged information from the file.

To rebuild the data, here's how:

At the top menu bar, click File.
Select Utilities, and choose Rebuild Data.
Click OK if you receive a prompt to back up your company file. Your computer may display the message QuickBooks is not responding. However, as long as you can see your mouse cursor to move, Rebuild is still ongoing. Wait for it to complete.
Click OK when you get the message Rebuild has completed.

To verify the data in QuickBooks, please click this article for the troubleshooting steps: Verify and Rebuild Data in QuickBooks Desktop.

If the same happens, I recommend contacting our QuickBooks Desktop Chat Support Team. They have additional tools to pull up your account and do a remote session.

Here's how:

Select QuickBooks Desktop Help from the Help menu.
You can also press F1 on your keyboard to bring up the same Help Panel.
To route you to the correct support expert, we need to know what type of question you have.
Click Continue.
We’ll provide you with a few options. You choose which one is best for you.

You can also find our contact details here if you can't access the Help menu.

Also, I've included some of our helpful articles to help you review your payables and troubleshoot some issues or unexpected results you may encounter while managing your sales taxes in QBDT:

I'll be adding these articles that will help fix common issues when running the Sales Tax Liability report in QuickBooks Desktop:

Please keep me posted if you have additional sales tax concerns or questions about recording adjustments in QBDT for Mac. I'll be right here to help.

4Gal · ‎February 01, 2024

@ovtnvw

Run the Verify/Rebuild Data utility more than once. If the same error persists, chat Support and ask them to fix the file. Another option, you can purchase a 3rd party file repair service.

ovtnvw · ‎February 01, 2024

Thank you LollyNino_C, that took care of it.

Tori B · ‎February 01, 2024

Thanks for letting us know that the steps provided by my colleague above worked for you, @ovtnvw.

Any time you need a helping hand, feel free to reach out. Have a good day!

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Improper type with sales tax code