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Eagle2442
Level 2

Incorrect payroll item used on e-pay liability check

I selected the wrong Payroll Item from the drop-down list while making a payroll tax liability e-payment. Is there any way for me to correct it and change it to the correct payroll item?

5 Comments 5
MaryLandT
Moderator

Incorrect payroll item used on e-pay liability check

Yes, there's a way to correct the payroll item before you submit the e-payment, Eagle2442.

 

You can simply choose the correct item while you're on the Liability Payment- Checking window. Then, click Save & Next to proceed.

 change the payroll item when paying liabilities.PNGchange the payroll item when paying liabilities1.PNG

 

After submitting the payment, you can check the status. Let me show you how:

  1. Select Employees from the main menu, then Payroll Center.
  2. From the Payroll Center, select the Pay Liabilities tab.
  3. In the Payment History section, select the E-Payments tab.
  4. If the status isn't dating, toggle between the All Payments tab and the E-Payment tab. Doing so will refresh the list.
  5. Select the View link in the Audit Trail column for more details.

I'm adding these articles for additional information: 

Stay in touch with me if there's anything else you need while paying your payroll liabilities. I'm always right here to help you.

dgenard
Level 2

Incorrect payroll item used on e-pay liability check

Is there a way to correct this after the e-payment has been submitted? If not, how will it affect my 941 quarterly report?

Candice C
QuickBooks Team

Incorrect payroll item used on e-pay liability check

Hello, @dgenard

 

Thanks for joining in on this thread. Allow me to provide you with some information about your already submitted e-payment. 

 

The best way to correct this is by performing a liability adjustment in your QuickBooks Desktop (QBDT) account. Don't worry. I'll walk you through the steps. Here's how: 

 

  1. Go to the Employees menu. 
  2. Hover over the Payroll Taxes and Liabilities
  3. Choose Adjust Payroll Liabilities
  4. Enter all the required information. 
  5. Hit OK when done. 

 

For future reference, here's a guide that can give more insight into this subject: Adjust payroll liabilities

 

This should do the trick. You can stay connected with me by adding a comment below if you need further assistance with QuickBooks. Have a splendid Friday and weekend ahead!

dgenard
Level 2

Incorrect payroll item used on e-pay liability check

Candice, I am attaching a file that shows the error that I created.  When I split our taxes between our class of Hinesville and Savannah I mistakenly used the Social Security Company twice for our Savannah class, the second entry should have been for Social Security Employee.  I discovered the error after submitting the IRS payment via e-file.  Because it was e-filed, I am not able to correct it in QB's.  After the payment was when I discovered the error that QB's showed the Employee portion still being due.  I submitted it by e-file also, but then canceled the payment with the IRS via the EFTPS website so they would not take out the additional amount. Can I correct this by "depositing" a payroll liability refund check which would correct the balances in QuickBooks?  If so, then would I need to send payroll data to QuickBooks to finish the correction?  I am assuming that we have assisted payroll since we use e-file for our taxes and direct deposit our checks.

SashaMC
Moderator

Incorrect payroll item used on e-pay liability check

Hello, dgenard

 

Thank you for sharing more information about this situation and adding a screenshot. This was very helpful! Because you canceled the E-payment with the IRS, that opens up the opportunity to delete or void that payment within QuickBooks. Since you have Assisted Payroll, you would need to call our Payroll Support Team and ask for a Ctrl 7 unlock to make this change because this wouldn't be possible to do on your end. I  recommend asking them to do a backup as well once they start the process. Once that is done, you will be able to recreate that payment. Here's how to get in touch with us:

 

  1. Go to the Help menu, then click Quickbooks Desktop Help or press the F1 key.
  2. Hit the Contact Us button, as seen in the display.
  3. Enter a brief description of the problem.
  4. Select Continue.
  5. Choose the call back feature to connect with us.

 

If you have any questions or concerns, please don't hesitate to let me know. I will be here if you need anything. Take care and have a blessed day! 

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