Dear Sir ; We are interested in buying your product.
We are looking for a single solution which serves our both purposes customer and Management interaction
- Provide quick access to the customer thru the Mobile app or Web to create and track service request and service follow-up.
- Provide consistency with proper service ticket tracking, follow ups, and service notes history.
- Text based chat with a live agent
- With Field service Management Feature like Assigning the Technician / Tracking the activities for both Field technician and Management Mobile App Features.
- Management and customer Reporting
- Check- in and Check – out for the field technician – Google Map Integration
Please let us know which product to buy.
Appreciate if you can send us a demo link to see the features for both customer and field service Management
Looking forward to see your reply.