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Level 1

Inventory adjustment converts to journal entry (doubles COGS and credits inventory and uncategorized income)

Hi,

 

I am having an issue where inventory adjustments convert to journal entries and double the COGS totals and credits inventory for the original amount and uncategorized income for the additional amount.  For example, I enter an inventory adjustment for an item that should have a COGS debit of $1 and and inventory credit of $1.  Instead, quickbooks converts this to a journal entry with a COGS debit of $2, an inventory credit of $1, and an uncategorized income credit of $1.  

 

I thought this might be a negative inventory issue but this is happening even when the adjustment brings the inventory down to zero and not negative.  Additionally, in some cases, the issue seems to arise after rebuilding the quickbooks file.

 

I am operating on a Mac via quickbooks 2019.

 

Thoughts on why this is happening?  Any help would be greatly appreciated.  

 

Thank you!

 

 

2 Comments
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QuickBooks Team

Inventory adjustment converts to journal entry (doubles COGS and credits inventory and uncategorized income)

Hey there, @eh714.

 

It could be that there's data damage in your company file that's causing this behavior. This can be the reason why the inventory adjustment converts to journal entries and double the COGS totals and credits inventory.

 

However, you can perform some basic troubleshooting steps to fix this right away. Simply start by scanning your company file for errors or data damage using the Verify Data tool. Let me show you how:

 

  1. Click File and select Utilities.
  2. Choose Verify Data, then select OK to close all windows. 

verify.PNG

Once done, you can rebuild your company file to fix any errors or data damage that was found. Here's how:

 

  1. Select File and then click Utilities.
  2. Choose Rebuild Data and select OK to close all windows.
  3. QuickBooks will ask to make a backup before rebuilding your company file, then click OK.
  4. Once the rebuild's finished, select OK.

 

If you're still getting the same result, I recommend reaching out to our customer support. This way, they can trace the cause of the issue and provide you a solution. 

 

The Community always has your back, so please let me know if you have other questions. Stay safe.

Highlighted
Level 1

Inventory adjustment converts to journal entry (doubles COGS and credits inventory and uncategorized income)

Thank you for getting back to me.  I should have mentioned that I had tried this previously with no luck and  I gave it another go yesterday with the same result.  I will reach out to customer support.

 

Thank you!

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