Invoice Emails No Longer Show Due Date

Thank you for bringing the changes to customer emailed invoices to our attention, @PBJ10. The missing due date in the invoice email can occur if the custom form style is set to hide the due date or if the invoice template was switched to one from your custom form styles list that excludes the due date.
 

To confirm this, you can review the design applied to the invoice. Here’s how:
 

1. From the Invoices list, click View/Edit.
2. Click Manage on the upper right and then select Design.
   
   
    

If the invoice uses a custom template, click the Add/Edit button under the Design’s Other templates section. From the Custom form styles list, you can either click Edit or set another invoice template as the default by clicking the dropdown beside Edit and choosing Make default.
 

If you click the Edit button, navigate to the Content tab, click the first Pencil icon of the invoice template, tick the Due date box under Display, and then hit Done. This will ensure the customer's due date appears on future invoices sent using the same template.


 

Please note that in the Invoice’s Design section, the Modern template includes the due date in the body of the invoice message, such as 'Payment for this invoice is due on 9-20-2025.' While we’re unable to customize the 'Your invoice is ready!' text in the customer’s email, we truly value your feedback. Rest assured, our developers carefully consider customer suggestions and assess changes after gathering enough input and conducting thorough tests. You can also send them direct product feedback by following the steps in this article: Give feedback on QuickBooks products and services.
 

If you’ve already confirmed these settings, but the due date is still missing from the customer’s invoice email, I recommend reaching out to our Live Support team for further assistance in reviewing your account and resolving this issue promptly.
 

Please let us know if you need more help.

@Jovychris_A this solution doesn't seem to be an option for "Standard" template invoices. The only design options for how the invoice appears in emails are "Full details" and "Summarized details" and the due date no longer appears in the email body for either one.